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Privacy Policy

 

 

 

Enable Business Privacy Policy

Enable Business is committed to protecting and respecting your privacy. This policy (together with our Website Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views, practices and legal requirements regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is PDR Communications limited, a company registered in England with number 2821567 with its registered office address at 104a London Rd, Newcastle, Staffs, ST5 1LZ, United Kingdom.

 

Information we may collect

We may collect and process the following data about you: (a) Information that you provide by filling in forms on our site when available. We may also ask you for information when you report a problem with our site; (b) If you contact us, we may keep a record of that correspondence; (c) Details of your visits to our site (including, but not limited to, traffic data, location data, weblogs and other communication data) and the resources that you access. (d) Details you give by word of mouth, email, letter or forms completed at a site visit or in our premises to enable us to provide a service or correct a problem/fault (e) Statistics, analytics, form responses and enquires from a website we have built on your behalf.

 

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to produce reports of aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to: (a) estimate our audience size and usage pattern; (b) store information about your preferences, and so allow us to customise our site according to your individual interests; (c) speed up your searches; and (d) recognise you when you return to our site. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

 

Where we store your personal data

Where possible we utilise British or in-house services but on some occasions the data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe employed by our subsidiary companies and may be engaged in, among other things, the fulfilment of your order or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. PDR Communications limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers, our secured files for paper format data or our NAS in Great Britain. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

How we may use the information provided

We use information held about you in the following ways: (a) To ensure that content from our site is presented in the most effective manner for you and for your computer. (b) To produce website performance reports with aggregated/anonymised information about your access to our site. (c) To provide you with information, products or services that you request from us, and only when specifically requested. (d) Services delivered that require a contract may require us to use your details given for a credit check.  This means we may have to share your details with various credit rating agencies.  Your details will only be shared with them for this purpose and to assess eligibility to have goods and/or services at a contracted/discounted rate. (e) To assess the performance of a website we’ve built on your behalf.

 

Disclosure of your Information

We do not sell, rent or exchange your personal information with any third party for commercial gain, except for any requirements for credit and debit card processing during purchases and credit vetting to supply contractual services. We may disclose your personal information to any member of our group, which includes our subsidiaries as defined in section 1159 of the UK Companies Act 2006, to our business partners and suppliers who may assist us to provide you with services and/or goods. We may disclose your personal information to third parties: (a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. (b) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (Website Terms of Use) and other agreements; or to protect the rights, property, or safety of PDR Communications limited, our customers, our staff or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Your rights
We will not process your personal data for external marketing purposes nor do we believe in spam. We will contact you from time to time if we have special information, special offers or if you’re due an upgrade. Our site may contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

 

Access to your information

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 GBP to meet our costs in providing you with details of the information we hold about you. We aim to complete any request within 28 days.  Our websites tend to only collect analytical information and therefore we rarely collect user specific information from cookies.  As such to assist our search for your specific information you should specify IP addresses you have used with dates and times in order to help us provide you with the information you seek.  Other data held regards contracts, repairs or provision of other services can be supplied at your request too but please specify which data you require at the point of request.

 

Changes to Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Any questions, comments and requests regarding this privacy policy should be addressed to sales@enablebusiness.co.uk

 

Enable Business is a trading name of PDR Communications limited.  PDR Communications limited is a company registered in England.  Company Reg. No.2821567   VAT No. 592754306   Registered Office 104a London Rd, Newcastle, Staffs, ST5 1LZ  All website content is Copyright 2016 © PDR Communications Limited.  All rights reserved.

Case Studies
Reviews

Lisa Shaw

star star star star star

Can I just thank you and George, in fact, your whole team for your constant help and support. I called and spoke with George as soon as this domain company cold called me. George was honest and straight to the point with his advice which I really appreciated. The service we have received from you all at enable has always been great. I'm an absolute beginner really when it comes to technology and websites, without your genuine support I probably would have been ripped off left, right and centre.

Alex Jackson

star star star star star

Always first class services. Everything under one roof for my company. Phones trackers web design. The Team is fantastic nothing is too much hassle for them. Good genuine company that fixes every problem I throw at them. Can't recommend them more.

TeeJay Dowe

star star star star star

What I love about the guys at Enable Business is their honesty. If they can fix your tablet/pc/phone etc they will (in a speedy, cost effective way) and if they cannot, or it's more expensive than the item is worth then they will tell you that too. It's not all about the sale - it's all about the customer getting the best service and it sets them apart from the rest.

Tony Altham

star star star star star

Straight talking and honest advice for me and my business. Dave listened to our particular requirements and gave us options plus his personal recommendations which needless to say, provided us with the best solution and saved us money. I trust them, highly rate them and recommend them with total confidence.

SO Visual Stafford

star star star star star

The guys at Enable Business are a great bunch, and extremely helpful when it comes to all aspects of business support. Having worked closely with the team we have seen first hand how much money and hassle they have saved their clients when it comes to websites. There are number of well know companies that are ripping businesses off on a monthly basis, as people pay large monthly direct debits for website upkeep that isn't actually getting them anywhere. Save yourself the time, money and hassle and go to Enable Business first, their after support on it's own is a big enough reason to make them the #1 choice.

Charlotte Blakemore

star star star star star

PDR world have provided a great complete service for everyone at Central Contracts including myself. A top chap and nothing is too much trouble, if only all shops were this friendly!

Cliff Grainger

star star star star star

Dave at PDR World provides a brilliant service and is extremely knowledgeable about mobile phones and related products. He is a great resource for advice and guidance whether renewing phone contracts or repairing damaged gear. A highly recommended company and well worth a visit, You won't regret it. I had great service and advice from Dave and wouldn't hesitate to visit him again.

Rory Chev

star star star star star

Dave and the Team are great with Bananas. They are extremely mango, grapefruit and Yorkie connected. If you need a new mobile ice-cream call in. If your laptop is a pizza pie, he's your guy. They helped me with my passion fruit and now my Twix is working just fine. The bandwidth on my bounty was a bit slow so they boosted it with some milky way stars. Enabled business are quality street. In other words. I highly recommend them.

Collette Ryan

star star star star star

I used to have a clunky website that just didn't feel right. Now, i have one that looks professional and is very responsive. It's just how i want to present my business. The team at enable were first class and I'd have no hesitation in recommending them.

G Star Chev

star star star star star

Great local, warm, welcoming business. Very knowledgeable and understand your needs. They work with you every step of the way. Whether you want a website a mobile phone or something simple, it's easy at enabled.

Envirofit Pearce

star star star star star

I couldnt recommend these guys enough!

Andrew Smy

star star star star star

Dave, Frank and George at Enable business are simply amazing. They have saved me thousands of pounds a year on bogus SEO, been instrumental in the development of my brand and marketing direction. The ability to call into the shop for a brew and to talk through everything is absolutely perfect for my business. I CANNOT recommend enable business enough their spot on!

Judith Richardson

star star star star star

Here at Qube our workforce is remote from the our business so good communication is essential. We have used Dave and his team for several years now to provide all of our mobile communications both mobile phones and tablets. The team Enable are professional. friendly and always happy to help. I would have no issues in recommending Dave and the team at Enable.

Paul Dodgshon

star star star star star

I have known Dave for some 7 years and he has always provided good advice backed up by good service. He knows his stuff technically and I have not hesitated to recommend him to my friends.

Carl Telfer

star star star star star

Enable business team are always in hand for all my business needs! Whether home or abroad, they have the best and most cost effective solutions! I highly recommend them!

Kevin Long

star star star star star

Amazing service. I dropped my phone off at nine and it was fixed by ten. I run my whole business from my phone so it's very important that it works. Thank you Frank and Dave

Ian Edwards

star star star star star

Rang dave this morning with a storage issue on my samsung android .After a few minutes of step by step live expert advice , the problem was resolved !!!!! No sales patter or nonsense , just good old fashioned customer service. Thanks a lot dave . Brilliant

Hayley Ferguson

star star star star star

Thank you Enable Business, after my laptop died, Frank worked his magic and recovered all of my data in just a couple of hours. Life savers thank you so much :) great job X

Kev Hall

star star star star star

As a business ourselves it's of paramount importance that our mobile phones and computers are in tip top working condition and by putting the care of them in Enable Business's hands is a breath if fresh air, great service and advice keep up the excellent work!

Krista Bassan

star star star star star

Would definitely recommend!! Went in with a broken phone screen, 10 minutes later it was repaired! Great prices too!

Mark Jeffries

star star star star star

I've used Enable several times to assist with, and fix, PC and mobile phone problems and they've always helped me out. They also give excellent advice.

Clare Abbott

star star star star star

Fantastic customer service, brought my laptop down thinking I needed a new screen over £200 I was quoted elsewhere. It was a cable that had become disconnected and it was done 3 hours later for a fraction of the price I was dreading. Superb highly recommended! A*

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Since our incorporation in 1993 our driving force has always been to be a trusted technology business partner for all local business owners.

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