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Privacy Policy

 

 

PDR Communications Limited t/a Enable Business Privacy Summary

 

What are you doing with my data?
We collect and use your data to offer you the best service we can deliver. This can include:

  • Data collected when you access our Web sites or Apps to improve your user experience and help us to offer you a good service
  • Data to enable us to market our services to you

 

Can I delete my data?
You can also tell us to stop e-mail marketing our services to you.

 

Do you share my data with other organisations?
We only share your data with other organisations where it is needed to deliver the service. For example:

  • Payment processing companies
  • Any government authorities that have a right to request data and where we must comply with the law We do not sell your data to other organisations.

 

How can I see what information you have about me?

You can write to us at:

PDR Communications Limited t/a Enable Business

104 London Road,

Newcastle-under-Lyme,

Staffordshire, ST5 1LZ

 

PDR Communications Limited t/a Enable Business Privacy Statement

This statement is effective as of February 2018.
Your privacy is important to PDR Communications Limited t/a Enable Business. This Statement covers the information practices for PDR Communications Limited t/a Enable Business web sites:

  • what type of information about our Web sites’ users is gathered and tracked;
  • how the information is used, shared or otherwise processed offline;
  • how cookies and other technologies may be used.

This Statement applies to PDR Communications Limited t/a Enable Business Web sites that link to this Statement but does not apply to those PDR Communications Limited t/a Enable Business Web sites that have their own Privacy Statement. Additionally, it does not apply to instances where we process data on behalf of clients for their benefit, such as when we act as a salvage agent for an insurance company. From time to time, we may supplement this Statement with additional information relating to a particular interaction we have with you.

 

Collection of Personal Information
You may choose to give us personal information directly in a variety of situations. For example:

  • You may want to give us your name and contact information to communicate with you:
    • to order a product,
    • to process an order,
    • to register for a service,
    • to provide you with a subscription,
    • to do business with us if you are a supplier or a business partner.
  • You may also provide your credit card details to buy something from us,
  • You may share a description of your education and work experience in connection with a job opening at PDR Communications Limited t/a Enable Business for which you wish to be considered.

If you tell us that you do not want us to use your information to make further contact with you beyond fulfilling your request, we will respect your wishes. We may also collect information relating to your use of our Web sites and Apps through the use of various technologies. For example, when you visit our Web sites, we may log certain information such as your IP address, browser type and language, access time, and referring Web site addresses. We may collect information about the pages you view within our sites and other actions you take while visiting us. We may also use technologies to determine whether you’ve opened an e-mail or clicked on a link contained in an e-mail. Collecting information in this manner allows us to collect statistics about the usage and effectiveness of our Web sites and Apps, personalise your experience and tailor our interactions with you. For details regarding the technologies we employ, see Cookies and Other Technologies below. The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.

 

Use of Personal Information
If you request something from PDR Communications Limited t/a Enable Business, for example, a product or service, a call back, or specific marketing materials, we will use the information you provide to fulfil your request. To help us do this, we may share information with others, for instance, PDR Communications Limited t/a Enable Business’s business partners, financial institutions, shipping companies, or postal or government authorities, such as Customs authorities, involved in fulfilment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

 

Personalising your Experience on our Web Sites
We may use information we collect about you to provide you with a personalised experience on our Web sites, such as providing you with content in which you may be interested and making navigation on our sites easier.

 

Marketing
The information you provide to PDR Communications Limited t/a Enable Business, as well as the information we have collected about you indirectly, may be used by PDR Communications Limited t/a Enable Business for marketing purposes. We will ask you to choose whether or not to have your information used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you receive, or by contacting us directly. Some of our offerings may be co-branded, that is sponsored by both PDR Communications Limited t/a Enable Business and third parties. If you sign up for these offerings, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarise yourself with their privacy policies to gain an understanding of the manner in which they will handle information about you.

 

Recruitment
In connection with a job application or inquiry, whether advertised on an PDR Communications Limited t/a Enable Business Web site or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout PDR Communications Limited t/a Enable Business in order to address your inquiry or consider you for employment purposes. Unless you tell us not to do so, we may keep the information for future consideration.

 

Monitoring or Recording of Calls, Chats and Other Interactions
Certain online transactions may involve you calling us or us calling you.

 

Mobile Applications and Use of Information in the Social Computing Environment
From time to time PDR Communications Limited t/a Enable Business makes mobile applications available to download from various mobile application marketplaces. PDR Communications Limited t/a Enable Business also provides social computing tools on some of its Web sites to enable online sharing and collaboration among members who have registered to use them. These can include forums, wikis, blogs and other social media platforms. When using these applications or social computing tools, you may be asked to provide certain personal information. Registration information will be protected in accordance with this Privacy Statement, except for the information that is automatically made available to other participants as part of your profile. These applications and tools may also include supplemental privacy statements with specific information about collection and handling practices. Read those supplemental statements to understand what the tools and applications may do. Information gathered through the use of social media platforms provided by third parties is not covered by this policy and is subject to the privacy statements and policies of the third party provider (for example Facebook, Twitter, LinkedIn, Pinterest, Instagram). Please refer to their specific privacy statements and tools for managing access to your information. Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms or applications, is not subject to this Privacy Statement. Rather, such content is subject to the Terms of Use of those applications or platforms, and any additional guidelines and privacy information provided in relation to their use, as well as the process by which you can remove your content from such tools or get help to do so. Please refer to them to better understand yours, PDR Communications Limited t/a Enable Business’s, and other parties’ rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside PDR Communications Limited t/a Enable Business.

 

Protect the Rights and Property of PDR Communications Limited t/a Enable Business and Others
We may also use or share your information to protect the rights or property of PDR Communications Limited t/a Enable Business, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our Web sites.

 

Information for Business Partners
If you represent an PDR Communications Limited t/a Enable Business business partner, you may visit PDR Communications Limited t/a Enable Business Web sites intended specifically for PDR Communications Limited t/a Enable Business business partners. We may use information provided on that site to administer and develop our business relationship with you, the business partner you represent, and PDR Communications Limited t/a Enable Business business partners generally. For instance, this may involve using your information to send you details of PDR Communications Limited t/a Enable Business services for business partners. It may also include sharing certain information with other business partners (subject to any confidentiality obligations that may exist), or PDR Communications Limited t/a Enable Business customers. In connection with a particular transaction or service, we may also contact you as part of customer satisfaction surveys or for market research purposes.

 

Information for Suppliers
If you represent an PDR Communications Limited t/a Enable Business supplier, you may visit PDR Communications Limited t/a Enable Business Web sites intended specifically for use by PDR Communications Limited t/a Enable Business suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of PDR Communications Limited t/a Enable Business, PDR Communications Limited t/a Enable Business’s business partners, customers, shipping companies, financial institutions and postal or government authorities involved in fulfilment. It may also be used to administer and develop our relationship with you, the supplier you represent, and other PDR Communications Limited t/a Enable Business suppliers generally. Sharing of Personal Information and International Transfers PDR Communications Limited t/a Enable Business supply services internationally. As such, we may share information about you within PDR Communications Limited t/a Enable Business and transfer it to countries in the world where we do business in connection with the uses identified above and in accordance with this Privacy Statement. Our Privacy Statement and our practices are designed to provide a globally consistent level of protection for personal information all over the world. This means that even in countries whose laws provide for less protection for your information, PDR Communications Limited t/a Enable Business will still handle your information in the manner described here. In some cases, PDR Communications Limited t/a Enable Business may use suppliers located in various countries to collect, use, analyse, and otherwise process information on its behalf. It is PDR Communications Limited t/a Enable Business’s practice to require such suppliers to handle information in a manner consistent with PDR Communications Limited t/a Enable Business’s policies. From time to time, we may disclose information that identifies you at an individual level and which we collected on our Web sites to other non-PDR Communications Limited t/a Enable Business entities that are not acting as our suppliers, such as our business partners. Except as described in this Privacy Statement, we will only do so with your prior consent. We do not sell or lease such information however. Circumstances may arise where PDR Communications Limited t/a Enable Business decides to sell, buy, merge or otherwise reorganise businesses. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is PDR Communications Limited t/a Enable Business’s practice to seek appropriate protection for information in these types of transactions. When transferring your information outside of the country of collection for the purposes identified above, PDR Communications Limited t/a Enable Business complies with applicable law. For data originating from a European Union member state, PDR Communications Limited t/a Enable Business uses a variety of data transfer mechanisms (including standard contractual clauses) for this purpose. Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your information to protect the rights or property of PDR Communications Limited t/a Enable Business, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

 

Information Security and Accuracy
We intend to protect your personal information and to maintain its accuracy. PDR Communications Limited t/a Enable Business implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorised access, use and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorised access, use and disclosure.

 

Retention
We will retain your registration information for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your registration information to provide you services contact us at [company email]. We will retain and use your registration information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Cookies and Other Technologies
We collect information from your visits to our Web sites and Apps to help us gather statistics about usage and effectiveness, personalise your experience, and tailor our interactions with you. We do so through the use of various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and “cookies”. A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as a tag that identifies your computer. Cookies are often used to measure Web site usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use. As such, they are not associated with any personal information. They are also used at times to personalise a known visitor’s experience to a Web site by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience. Cookies are typically categorised as “session” cookies or “persistent” cookies. Session cookies help you navigate through the Web site efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies store user preferences for current and successive visits. They are written on your device’s hard disk, and are still valid when you restart your browser. You can usually set your privacy preferences regarding cookies and similar technologies though your web browser. Look under “Tools” (or similar heading) in your browser for information about controlling cookies. You can set your browser in most instances to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not. You can also usually set your browser to turn off cookies. If you block, turn off or otherwise reject our cookies, some Web pages may not display or function properly. Some PDR Communications Limited t/a Enable Business Web sites and Apps may also use Web beacon or other technologies to tailor those sites to provide a better customer experience. These technologies may be in use on a number of pages across PDR Communications Limited t/a Enable Business’s Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These Web beacons usually work in conjunction with cookies. If you don’t want your cookie information to be associated with your visits to these pages or use of these products, you can set your browser to turn off cookies. If you turn off cookies, Web beacon and other technologies will still detect visits to these pages; however, they will not be associated with information otherwise stored in cookies. We use Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our web site or to display PDR Communications Limited t/a Enable Business advertising on others’ web sites based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html We may also include Web beacons in marketing e-mail messages or our newsletters in order to determine whether messages have been opened and links contained within clicked on. Some of our business partners set Web beacons and cookies on our site. In addition third-party social media buttons may log certain information such as your IP address, browser type and language, access time, and referring Web site addresses, and, if you are logged in to those social media sites, they may also link such collected information with your profile information on that site. We do not control these third party tracking technologies.

 

Online Advertising

PDR Communications Limited t/a Enable Business does not deliver third party online advertisements on our Web sites. We may advertise our products and services on other Web sites. Please familiarise yourself with those Web sites privacy policies to understand their practices relating to advertising, including what type of information they may collect about your Internet usage. We may engage third parties to manage some of our advertising on other sites. These third parties may use cookies and Web beacons to collect information (such as your IP address) about your activities on PDR Communications Limited t/a Enable Business’s and others’ Web sites to provide you targeted PDR Communications Limited t/a Enable Business advertisements based upon your interests. Links to Non-PDR Communications Limited t/a Enable Business Web Sites and Third Party Applications We may provide links or embed third-party applications that allow you to login, post content or join communities from our Web sites (for example Facebook or Twitter). We may also provide you with general links to non-PDR Communications Limited t/a Enable Business Web sites. Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third party sites’ privacy policies before using the links or applications. PDR Communications Limited t/a Enable Business is not responsible for the privacy practices or the content of those other Web sites.

 

Privacy Questions and Access

If you have a question about this Privacy Statement or PDR Communications Limited t/a Enable Business’s handling of your information, you can send an email to the PDR Communications Limited t/a Enable Business Data Protection Officer and sales@enablebusiness.co.uk

You can also contact us at:

The Data Protection Officer

PDR Communications Limited t/a Enable Business

104 London Road,

Newcastle-under-Lyme,

Staffordshire, ST5 1LZ

 

If you wish to obtain a copy of particular information you provided to PDR Communications Limited t/a Enable Business, or if you become aware the information is incorrect and you would like us to correct it, contact us. Before PDR Communications Limited t/a Enable Business is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. If you believe that we are making improper use of your data, as well as contacting us, you also have the right to complain to the Information Commissioners Office in the UK. Details can be found at https://ico.org.uk

Case Studies
Reviews

Lisa Shaw

starstarstarstarstar

Can I just thank you and George, in fact, your whole team for your constant help and support. I called and spoke with George as soon as this domain company cold called me. George was honest and straight to the point with his advice which I really appreciated. The service we have received from you all at enable has always been great. I'm an absolute beginner really when it comes to technology and websites, without your genuine support I probably would have been ripped off left, right and centre.

Alex Jackson

starstarstarstarstar

Always first class services. Everything under one roof for my company. Phones trackers web design. The Team is fantastic nothing is too much hassle for them. Good genuine company that fixes every problem I throw at them. Can't recommend them more.

TeeJay Dowe

starstarstarstarstar

What I love about the guys at Enable Business is their honesty. If they can fix your tablet/pc/phone etc they will (in a speedy, cost-effective way) and if they cannot, or it's more expensive than the item is worth then they will tell you that too. It's not all about the sale - it's all about the customer getting the best service and it sets them apart from the rest.

Tony Altham

starstarstarstarstar

Straight talking and honest advice for me and my business. Dave listened to our particular requirements and gave us options plus his personal recommendations which needless to say, provided us with the best solution and saved us money. I trust them, highly rate them and recommend them with total confidence.

SO Visual Stafford

starstarstarstarstar

The guys at Enable Business are a great bunch, and extremely helpful when it comes to all aspects of business support. Having worked closely with the team we have seen first hand how much money and hassle they have saved their clients when it comes to websites. There are number of well know companies that are ripping businesses off on a monthly basis, as people pay large monthly direct debits for website upkeep that isn't actually getting them anywhere. Save yourself the time, money and hassle and go to Enable Business first, their after support on it's own is a big enough reason to make them the #1 choice.

Charlotte Blakemore

starstarstarstarstar

PDR world have provided a great complete service for everyone at Central Contracts including myself. A top chap and nothing is too much trouble, if only all shops were this friendly!

Cliff Grainger

starstarstarstarstar

Dave at PDR World provides a brilliant service and is extremely knowledgeable about mobile phones and related products. He is a great resource for advice and guidance whether renewing phone contracts or repairing damaged gear. A highly recommended company and well worth a visit, You won't regret it. I had great service and advice from Dave and wouldn't hesitate to visit him again.

Rory Chev

starstarstarstarstar

Dave and the Team are great with Bananas. They are extremely mango, grapefruit and Yorkie connected. If you need a new mobile ice-cream call in. If your laptop is a pizza pie, he's your guy. They helped me with my passion fruit and now my Twix is working just fine. The bandwidth on my bounty was a bit slow so they boosted it with some milky way stars. Enabled business are quality street. In other words. I highly recommend them.

Collette Ryan

starstarstarstarstar

I used to have a clunky website that just didn't feel right. Now, i have one that looks professional and is very responsive. It's just how i want to present my business. The team at enable were first class and I'd have no hesitation in recommending them.

G Star Chev

starstarstarstarstar

Great local, warm, welcoming business. Very knowledgeable and understand your needs. They work with you every step of the way. Whether you want a website a mobile phone or something simple, it's easy at enabled.

Envirofit Pearce

starstarstarstarstar

I couldnt recommend these guys enough!

Andrew Smy

starstarstarstarstar

Dave, Frank and George at Enable business are simply amazing. They have saved me thousands of pounds a year on bogus SEO, been instrumental in the development of my brand and marketing direction. The ability to call into the shop for a brew and to talk through everything is absolutely perfect for my business. I CANNOT recommend enable business enough their spot on!

Judith Richardson

starstarstarstarstar

Here at Qube our workforce is remote from the our business so good communication is essential. We have used Dave and his team for several years now to provide all of our mobile communications both mobile phones and tablets. The team Enable are professional. friendly and always happy to help. I would have no issues in recommending Dave and the team at Enable.

Paul Dodgshon

starstarstarstarstar

I have known Dave for some 7 years and he has always provided good advice backed up by good service. He knows his stuff technically and I have not hesitated to recommend him to my friends.

Carl Telfer

starstarstarstarstar

Enable business team are always in hand for all my business needs! Whether home or abroad, they have the best and most cost effective solutions! I highly recommend them!

Kevin Long

starstarstarstarstar

Amazing service. I dropped my phone off at nine and it was fixed by ten. I run my whole business from my phone so it's very important that it works. Thank you Frank and Dave.

Ian Edwards

starstarstarstarstar

Rang dave this morning with a storage issue on my samsung android .After a few minutes of step by step live expert advice , the problem was resolved !!!!! No sales patter or nonsense , just good old fashioned customer service. Thanks a lot dave . Brilliant

Hayley Ferguson

starstarstarstarstar

Thank you Enable Business, after my laptop died, Frank worked his magic and recovered all of my data in just a couple of hours. Life savers thank you so much :) great job X

Kev Hall

starstarstarstarstar

As a business ourselves it's of paramount importance that our mobile phones and computers are in tip top working condition and by putting the care of them in Enable Business's hands is a breath if fresh air, great service and advice keep up the excellent work!

Krista Bassan

starstarstarstarstar

Would definitely recommend!! Went in with a broken phone screen, 10 minutes later it was repaired! Great prices too!

Mark Jeffries

starstarstarstarstar

I've used Enable several times to assist with, and fix, PC and mobile phone problems and they've always helped me out. They also give excellent advice.

Clare Abbott

starstarstarstarstar

Fantastic customer service, brought my laptop down thinking I needed a new screen over £200 I was quoted elsewhere. It was a cable that had become disconnected and it was done 3 hours later for a fraction of the price I was dreading. Superb highly recommended! A*

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